Returns & Exchanges Policy

​Please choose carefully before placing your order, as we do not offer returns or exchanges for change-of-mind purchases. We encourage all customers to review product descriptions, colours, and details before purchasing. However, if your item arrives faulty, damaged, or incorrect, please contact us here and we will be happy to assist.

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Once an order is placed we cannot swap it for another piece, colour or quantity. 

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Order changes and cancellations

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Orders are dispatched within 24–48 hours, so we are generally unable to amend or cancel an order once it has been placed. If you write to us immediately after ordering we will do what we can, but we cannot guarantee an order can be intercepted before dispatch.

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Faulty or incorrect items

If a piece arrives genuinely faulty, damaged in transit, or is not what you ordered, contact us within 48 hours of delivery with your order number and photographs of the item and its packaging. This is a quality claim rather than a return, and we will resolve it with a replacement or repair at our discretion.